Japanese Restaurant - GENDAI
Food & Beverage · Japanese Restaurant

Japanese Restaurant - GENDAI

Av. Kennedy, 700, São Bernardo do Campo, São Paulo, 09726-262

Google Maps Updated: 25 May 2026
Authenticity Score: 45/100
About

Gendai at Golden Square Shopping is currently facing severe criticism. Customers frequently report poor service, rude staff, and inconsistent food quality, with several mentions of cold or poorly prepared dishes. The delivery experience is also frequently cited as problematic, with missing items and lack of support. It seems the brand's reputation at this location has significantly declined, and many former fans are now avoiding it.

Our Review Process
20
Most Relevant
16
Newest
13
Highest rating
20
Lowest rating

We analyze 69 public reviews for Japanese Restaurant - GENDAI using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 45/100
Value for Money 40/100
Pro Tip

Given the high volume of negative feedback, it is best to look for other dining options in the mall.

Mall location
Japanese fast food
Pros & Cons

✓ What Works Well

  • Convenient location in the mall
  • Occasional good meal

✗ Areas to Improve

  • Very poor customer service
  • Inconsistent food quality
  • Frequent delivery issues
Frequently Asked Questions
  • Is the food fresh?
  • Why is the service so slow?
  • Is it safe to order delivery?
User Feedback

Avoid this location

Food quality has dropped significantly

Service is rude and unhelpful